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USA Rules of Engagement

In an effort not to confuse anyone, and to EXCITE instead, we have created a page to layout just how this whole new USA company business is going to work!
This is your reference page, with all of your USA contacts, a schedule of what's to come and a few 'Rules of Engagement' when it comes to playing with us in the USA!

We are so EXCITED. This is going to be fun. 

 

THE SCHEDULE.

FEBRUARY
 - WE ARE OFFICIALLY IN USA (RIGHT NOW!) & OFFERING OUR TOP SELLING ART OBJECTS LANDED, FROM OUR CALIFORNIA WAREHOUSE - YAY!
                      - IT'S TIME TO PLACE YOUR ORDERS FOR OUR NEW ARTIST COLLECTIONS & HI ART

APRIL -   IT'S TIME FOR A NEW WEBSITE! OUR NEW USA WEBSITE IS COMING, OFFERING EXCLUSIVE USA ARTIST LICENSED PRODUCTS

JUNE- IT'S DELIVERY TIME. THE NEW COLLECTION DELIVERED TO YOUR STORE. 

Now for the nitty-gritty.
Items will ship from Third Drawer Down USA LLC warehouse located in Los Angeles, California.
Orders below $500 incur a $50 packing and domestic freight 
Orders above $501 and below $1500 incur domestic freight charges yet no packing fee
Orders above $1501 incur nothing but a good time and more margin
* Unless you contact us that you want to pay for insurance, packages are by default uninsured and we cannot assume liability for loss.
* For all free freight listed above we use USPS Ground - we can quote on Fed Ex / DHL / UPS options on request but freight will not be free

And the even more nitty-gritty.
ORDERING:
1.  We accept direct bank transfer, Paypal and cheques - please note Paypal payments incur a 2.4%
2.  All orders are PREPAID only, unless approved by Third Drawer Down USA LLC for 30 day credit terms.
3. Overdue invoices incur a 5% late fee over the approved credit term for account holders
4. For any backordered items we will send these at a later date or as requested by customer.
5. Items are not sold individually, only in MOQ. Prices are in USD 
6. Pricelist effective until 08/01/18. Prices may change without prior notice 
7. Prices do not include state taxes.  
8. MSRP prices will be sent with your order
RETURNS POLICY:
1. No returns can be accepted without prior approval from THIRD DRAWER DOWN USA LLC and not after 1 month from the invoice date.
2. All returned goods must be in SALEABLE CONDITION that is at the discretion of THIRD DRAWER DOWN USA LLC

Please note: 
We are currently shipping a selection of our best sellers from California. Please email Nasreen on wholesale@thirddrawerdown.com for queries on availability. 

USA CONTACTS
We feel like we are finally HOME. 

OUR NEW CONTACT DETAILS FOR THE USA ARE:

Third Drawer Down USA LLC
Telephone:  +13102949949
Website:  thirddrawerdown.com


Global Wholesale Sales - Nasreen 
Nasaruddin wholesale@thirddrawerdown.com 

General Manager - Business Development and Artist Engagement North America - Gabriel Einsohn

USA Sales - Chris Conti

Marketing and Communications - Kitty Sutherland -kitty@thirddrawerdown.com

The one that started it all - Abigail Crompton
Landed here and from the UK? That's ok! Here are your contacts from our UK Distributors Turn Around. 

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